Downloadable PDF Patterns

After completing your purchase, you will receive an email with a download link. You can also access your files anytime from your account under “My Downloads.”

Please check your spam or junk mail folder. If the email isn’t there, log into your account to download the files directly, or contact me using the contact form.

Your files will remain available indefinitely in your customer account.

All patterns are provided in French and English. Both versions are included with your purchase (unless otherwise stated on the product page).

Printed Patterns and Books

No, currently, printed pattern booklets and crochet books are shipped only to France and Belgium via Mondial Relay.
This limitation is due to high international shipping costs.

Shipping is based on stock availability. Availability is listed on each product page.

Mondial Relay deliveries usually take 3 to 6 business days. You’ll receive a shipping confirmation with a tracking number once your order is sent.

Yes, during checkout, you can select the Mondial Relay pickup point that’s most convenient for you.

Payment and Security

You can pay using:

  • Credit or debit card (via Stripe)
  • Bank transfer (instructions provided at checkout)
Yes, all payments are processed securely. Your payment information is never stored on our site.

Other Questions & Customer Support

Digital downloads (PDFs) are non-refundable once downloaded, in accordance with EU digital goods regulations.
If there is an issue with a physical item, please don’t hesitate to contact me.

No, all patterns are for personal use only. Reproduction, resale, or sharing is strictly prohibited.

I’m always here to help! Feel free to reach out via the contact form or email. I’m happy to assist you at every step of your project.

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